from the beginning to the end, we felt so comfortable with a very nice place. the room was according to our expectations and we had a great time in the thermal bath (onsen). dinner was superb, with the staff explaining to us each dish and how we need to eat it. breakfast was very diverse with mutilple choices for oriental and occidental meals. definitley, if returning here, will come back to this hotel
Patricio
Ekim 2024
The staff was courteous and helpful. Many spoke English, so while we never expect it, it's always a bonus and makes things easier. The breakfast bar had a wide assortment of both typical Japanese and Western breakfast foods. And dinner was AMAZING. It started with appertif, then appetizers, sashimi, hot pot, grilled meat... There were at least 8 or 9 different servings. We were stuffed and couldn't finish everything (but I tried 😉). The onsens were luxurious, as was our room, which came with the sauna. We had a room with a tatami and roll-out beds, so I could've used a little more padding, but that didn't detract from the experience at all. I enjoyed this girl's trip so much I booked again with my family.
Ladonna
Şubat 2024
Excellent Ryokan with many options for the onsen. It was worthwhile booking with dinner and breakfast. Dinner was delicious and breakfast selection was huge.
Shin
Şubat 2024
The hotel is in a great location overlooking the city. The onsen facilities are brilliant and we also enjoyed the games room. But the real highlight was the incredible kaiseki dinner - several small courses each served or cooked on the table. It was a real work of art. Very special. And after all the amazing food we had had in Japan, we were really impressed.
Janine
Ağustos 2023
Beautiful decor that told about the crafts in the area. They had a live jazz group that brought so much joy and happiness to us. The spa/osen was exceptional. They had all the bath essentials needed and the best part was the wonderfully after bath products they provided—Lotions for the skin and face, lotions for aching body parts, and wonderful products for the hair. I wish we could buy these products somewhere, but was told that they were only at the osen. The dinner was amazing with local produce and meats and the breakfast buffet was out of this world. They had Japanese and western foods with made to order omelets. We wanted to eat there the whole week! The staff was very helpful and accommodating. Also we loved the baggage holding service at their sister hotel, Ace Inn and the shuttle from the Matsumoto station to the hotel. We dropped our bags at the Inn and it was there for us when we checked in at Shoho. We had a wonderful time at Shoho!
Stacey
Temmuz 2024
Excellent onsens! Spectacular and relaxing views. Staff were all really friendly and attentive. Everyone was so nice as well and well equipped facilities. We had mini snacks given every day and free drink stations. Dinner and breakfast were yummy and large variety. It has its own bus stop so public transport was easy too!
Ka-man
Kasım 2024
Friendly staff, spacious room, good amenities, nice shuttle bus service. Good varieties of breakfast.
Han
Kasım 2024
Shoho was an amazing experience. We had a family room with a private onsen/bath. I used the bath 2-3 times a day, and found it very restorative. The food was absolutely outstanding. We ate breakfast here, and also did 1 dinner as well. The dinner, despite being several courses, was modified to fit my severe food allergy. The way they accommodated my allergy made me feel quite special. Like I said, the food was outstanding, it was so incredibly delicious.
Emily
Kasım 2024
The rooms are spacious and comfortable. The Onsen venues are remarkable. Huge and has good views in one of them. Food spread at breakfast is sumptuous, allowing us to taste the different Jap cuisines all in the morning! The dinner was also a good experience with quality food served. I must commend on a staff at the reception who took the initiative to reserve a place for us when she learnt where we were going. Without that, the second night dinner could not have taken place as the place was run by only one person.
Lilian
Aralık 2023
Room and onsens were very nice. Hotel lobby floor has nice seating areas.
Juri
Ekim 2023