Shoho

The staff was courteous and helpful. Many spoke English, so while we never expect it, it's always a bonus and makes things easier. The breakfast bar had a wide assortment of both typical Japanese and Western breakfast foods. And dinner was AMAZING. It started with appertif, then appetizers, sashimi, hot pot, grilled meat... There were at least 8 or 9 different servings. We were stuffed and couldn't finish everything (but I tried 😉). The onsens were luxurious, as was our room, which came with the sauna. We had a room with a tatami and roll-out beds, so I could've used a little more padding, but that didn't detract from the experience at all. I enjoyed this girl's trip so much I booked again with my family.

Overall, it was a pleasant stay. We were glad to take a rest at this hotel for 2 nights! We chose a room in the Central Building with a private onsen. This was the best decision ever. The hotel is quite new. It provides a lot of facilities, e.g. welcome drinks bar, a few public onsens, shops, spa room and restaurants. The room is massive, with spacious living and dinning room, toilet and bathroom, 2 separated double size beds, and a private onsen by the window. Through the window, we can see the view of the city. The day and night views are amazing. Since the onsen is next to an opened window, it is very chill and cool, especially when it was a 10 degrees night. The room is also fully equipped with amenities, e.g. bottled water, snacks, toothbrush and personal hygiene items. There was a very nice tea and coffee set provided in the room too. The room is so clean and well-equipped for anyone to have a after-meal break. The buffet breakfast is great. The hotel provides different options daily. If it can increase the chinese food options, like more dim sum options, it will be even better. The dinner is fabulous. We have 2 different menus on 2 nights and they both cover a wide range of options, e.g. waygu beef, tempura, sashimi, rice and desserts. Trsut me, you will never regret to include meals into the booking.

Got the tatami room which was super spacious and had a fantastic view throughout the day. There were two different indoor and outdoor onsens with a variety of options. The highlight was definitely the panoramic view onsen, enjoying the onsen with a spectacular view. We also had dinner there for two nights with different variety of food and everything was delicious. Breakfast also offered a wide range of food, personal favourite was the omelette.

Beautiful decor that told about the crafts in the area. They had a live jazz group that brought so much joy and happiness to us. The spa/osen was exceptional. They had all the bath essentials needed and the best part was the wonderfully after bath products they provided—Lotions for the skin and face, lotions for aching body parts, and wonderful products for the hair. I wish we could buy these products somewhere, but was told that they were only at the osen. The dinner was amazing with local produce and meats and the breakfast buffet was out of this world. They had Japanese and western foods with made to order omelets. We wanted to eat there the whole week! The staff was very helpful and accommodating. Also we loved the baggage holding service at their sister hotel, Ace Inn and the shuttle from the Matsumoto station to the hotel. We dropped our bags at the Inn and it was there for us when we checked in at Shoho. We had a wonderful time at Shoho!

Friendly staff, spacious room, good amenities, nice shuttle bus service. Good varieties of breakfast.